Mac pro repair extension program for video issues pro#
Options for service for eligible machines that are otherwise in working order include:īring your MacBook Pro to a participating provider – Apple Retail Store or Apple Authorized Service Provider.Ī technician will run a diagnostic test on the MacBook Pro to verify eligibility. MacBook Pro (Retina, 15 inch, Early 2013)Īpple says that if your MacBook Pro is not experiencing any of these symptoms and is not one of the products affected, you do not need to contact Apple. Products affected include 15-inch and 17-inch MacBook Pro models manufactured in 2011, andġ5-inch MacBook Pro with R etina models manufactured from mid 2012 to early 2013Īpple has posted a “Check your Coverage” tool (see link below) on the Apple Support site to determine if your MacBook Pro model matches the list of affected products below.
and Canada and February 27, 2015, in other countries. See below for details on affected models and service options beginning Februin the U.S.
The issues are wdely attributed to defective AMD graphics processor units with faulty lead-free soldering that causes short circuiting and other issues.Īpple or an Apple Authorized Service Provider will repair affected MacBook Pro systems, free of charge. Apple Announces 2011 (Mostly) MacBook Pro Repair Extension Program for Video IssuesĪpple says it has determined, no doubt assisted by more than three years of user forum reports, that a “small percentage” of MacBook Pro systems, mostly 2011 models but potentially any of these machines sold between February 2011 and December 2013, may exhibit faulty video symptoms that may include distorted or scrambled video on the computer screen no video on the computer screen (or external display) even though the computer is on or the computer may restart unexpectedly.
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